I placed an order but didn't get a confirmation email. What do I do?

This is almost always caused by one of two things:

• A misspelled email address entered at checkout
• The confirmation landing in your spam, junk, or promotions folder

First, check spam/junk/promotions. If it's still not there, email us at support@jessakae.com with your name and order details (or the email/phone number used at checkout), and we'll look into it and confirm your order right away. 💜