Why isn't my tracking number working?

Once your order has shipped, it can take 24-48 hours for the tracking number to update in the courier’s system. This delay is normal as the package moves through their network and gets scanned at various points. If you’ve just received your tracking number, we recommend giving it some time to reflect the latest shipping information.

If it’s been more than 48 hours and your tracking number still isn’t working, feel free to reach out to us, and we’ll be happy to assist in tracking down your order. We appreciate your patience! 💜